Outdated systems can slow down business. Your company will benefit with increased productivity by updating systems, and improving processes by keeping up with new technology. Implementing a strong Managed Service Provider like PGH Networks will keep your company moving forward by improving your process, and taking care of all aspects of communication for you. We help your company reach its goals by creating a Technology Roadmap, and teaching you how to invest in technology to help accomplish your goals and counterpart your growth.


What is a Technology Roadmap?

A Technology Roadmap is a step-by-step guide that is customized to your company’s goals. We create your guide by sending one of our experienced engineers to your onsite location to understand your infrastructure, test your systems, identify any weaknesses or issues in your systems, and reveal any opportunities to increase your production.

After our visit, we will develop a plan with our team members to access your needs. We will present you with a plan that defines your needs, and reviews our plan to fulfill those needs with the direct actions we find best to enhance the performance of your systems and increase communication and overall productivity.

Within your Technology Roadmap, we will address these major areas: overall communications, network infrastructure, network security, backup and disaster recovery, and IT Service Strategy.

Overall Technology: This section will take a look at how your systems work together, weaknesses, strengths, and tools necessary to strengthen inbound and outbound communication.Voice Services: This covers your phone system, voice mail, voice applications, remote, and mobile users

Video: A review of video collaboration on premise, client based, and cloud.

Network Infrastructure: This category covers the current status servers, data switches, network hardware, software, PCs and applications.

Backup and Disaster Recovery: This section evaluates your backup equipment, frequency, locations, management, procedures, policies, and overall readiness to deal with failure or disaster.

IT Service Strategy: This category looks at current IT practices, especially issues, failures, challenges, assets, policies, and procedures that impact or govern IT.