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Avaya One-X Mobile

Nov 14 2013

Whether traveling, teleworking from a partner’s office, or roaming the main campus for meetings, Avaya one-X® Mobile lets a user quickly connect to the right people, at the right time. Users of this unified communications application can access enterprise communications from a wide selection of mobile devices, including high-end smart phones and tablets. A choice of one-X Mobile clients is available for popular platforms including Apple iPhone, Google Android, RIM BlackBerry, and Nokia/Symbian.

Through integration with Avaya one-X® Client Enablement Services, one-X Mobile users have access to a broad range of Unified Communications capabilities such as visual voicemail, corporate directory, aggregated presence, VIP lists, and synchronized call logs and contacts. Avaya one-X Mobile gives users single number/single identity for both inbound and outbound calls, even when using personal devices.

Avaya also offers the Avaya one-X® Mobile Lite client, which delivers the Avaya Extension to Cellular feature set through a graphical interface without requiring the deployment of a client server. In addition, the Avaya one-X® Mobile SIP for iOS client provides users access to their enterprise communications (SIP only) from Apple iOS devices including iPhone, iPod Touch, and iPad via a WLAN or cellular data network.

Features and Benefits

 Be more reachable 
Reduce the chance of missing important calls by simultaneously ringing the deskphone and up to four other devices. Seamlessly transfer calls between mobile devices and the deskphone or computer-based software client for true, one-number portability.
 
Increase productivity
Optimize opportunities for collaboration by taking advantage of presence and availability indicators. Use visual voicemail, consolidated call logs, unified contact lists, and access to corporate directories for fast, easy, context-based communication. Take advantage of VIP lists to allow only key callers to reach you, minimizing interruptions during off-hours or critical meetings.

Reduce costs 
Reduce mobile charges by routing all outgoing mobile calls through the enterprise network. Single number reach sends inbound mobile-device calls to an enterprise voice mailbox, enabling access to messages through landlines and enterprise networks. Additionally, visual voicemail allows low-cost data download of voice messages instead of more costly dial in to the voice mailbox.

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