Xima Software’s flagship solution, Chronicall, started out as a simple call event monitoring application, but it has evolved into an all-purpose call history, call recording, and real-time reporting software suite. Chronicall offers a revolutionary set of features designed to overcome the limitations of traditional call history and reporting software, and it does so by connecting directly to your phone system and logging everything that happens on each call, from the moment it starts to the second it ends.
Chronicall’s comprehensive custom report creator and fully customizable real-time views help organizations make informed business decisions and improve customer service. The software’s robust, modular design makes it easy to gather data from multiple sites or add extra functionality to meet the needs of each individual business.
Since Chronicall’s original release in 2007, it has been in rapid and aggressive development. Today, Chronicall is being used across the globe to provide powerful statistics to a wide array of businesses, from small offices to large, distributed contact centers. With enterprise-class features and flexibility at a small business price, Chronicall is revolutionizing the call reporting industry.
Learn more about the call and data reporting and capabilities of Xima on the Xima website.