Help Desk

A Help Desk that is always in reach.

PGH Networks takes pride in being there for our customers, always. We understand how important it is to be on hand and prepared to help you when you need it –whether that be for a minor issue, or a major emergency. PGH Networks will be there to guide, educate, inform, manage, and solve any technology troubles you may have in a timely, efficient, and satisfying way.

Features of PGH Networks Help Desk:

  • Exclusive support for PGH Networks care customers
  • Product-specific knowledge for all partner products and services
  • Various support level options to meet business needs
  • Expert communication process for effective extraction of information and understanding of needs
  • High level of customer support
  • Fast solutions to dilemmas
  • Quick physical response to onsite support

If you would like to speak with a customer support specialist, please call:

Pittsburgh Office: 724.888.7007

Hagerstown Office: 301.302.0000

For additional help, please contact us.

Your Full-Service IT Provider

Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 service desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.

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